Privacy & Cookies Policy

The J&B Electrical Ltd Privacy Promise

J&B Electrical Ltd treats your personal information as if it was its own. We don't deal with huge amounts of personal data but when we do we have procedures and processes in place to ensure its security.

Transparency

We will always explain clearly what data we’re collecting about you and why. We will only collect data we need to:

  • give you a better experience

  • improve our services

  • fulfil our responsibilities to you as a customer

Choice

It’s up to you how you use our services. And you can request for us to delete your details at any time.

Trust

Your trust is very important to us. So we’re committed to keeping your data safe and secure.

We promise to never sell your personal details to anyone.

You can find out more about cookies here.

GDPR

The General Data Protection Regulation, or GDPR for short, is one of the biggest changes to data privacy law in recent years. It is designed to put you in control of how your information is collected and used by organisations.

Your data matters.

We want to help you to understand these rights and exercise them as easily as possible. They're listed below along with some tips on what to do if you'd like more help.

How do I know what happens to my information?


This is called the right to be informed. When we ask you to share your personal information we give you details of why we're using it, including things like:

  • What we're using it for
  • How long we'll keep it, and
  • Who it will be shared with




How do I change my information?


This is called the right to rectification. It gives you the right to ask us to correct anything that you think is wrong with the personal information we have on file about you. What about other information? If you think we have other personal information that needs changed, contact us for help. You'll need to give us details of what needs updating and why you believe it's not right. There might be some occasions where we can't fulfil a request.




How can I see what information you have about me?


This is called the right of access. This right allows you to ask for full details of the personal information we hold on you. You'll need to contact us explaining the details of what you want to help us find it. Bear in mind, when we get back to you, we might need some identification to check that you are who you say you are. There might be some rare occasions where we can't fulfil a request.




How can I move my information?


This is called the right to data portability. It's the right to ask for and download personal information you've given us electronically, so that you can:

  • Move
  • Copy or
  • Keep it for yourself
You can then send it to another company if you like. What about other information? This depends on what you're asking about. You'd need to contact us and give us more details to help us find it. Depending on what it is, we can then try and get it to you to share with another company. Bear in mind, when we get back to you, we might need some identification to check that you are who you say you are. There might be some occasions where we can't fulfil a request.




How can I delete my information?


This depends on what information you're talking about. If you're talking about your contact details for marketing purposes then you can request that we delete your details at any time. Otherwise we will delete you from our system in accordance with our Records & Retention policy. Keep in mind: we keep a record of how you've used our services, but this information can't be linked back to you. we also keep anything you've uploaded or commented on





Subject Access Request

All individuals who are the subject of personal data held by J&B Electrical Ltd are entitled to:

  • Ask what information the company holds about them and why.

  • Ask how to gain access to it.

  • Be informed how to keep it up to date.

  • Be informed how the company is meeting its data protection obligations.

 

If an individual contacts the company requesting this information, this is called a
subject access request.


Subject access requests from individuals should be made by email to the Director at
info@jandbelectrical.co.uk

 

Individuals will not be charged for a subject access request. Information must be provided
without delay and at the latest within one month of receipt.

 

The data controller will always verify the identity of anyone making a subject access request
before handing over any information.

Records & Retention Policy

Key Details


This website privacy policy describes how J&B Electrical Ltd protects and makes use of the information you give the company when you use this website.If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.This policy is updated from time to time. The latest version is published at jandbelectrical.co.uk/privacy and was updated on 3rd September 2017.If you have any questions about this policy, please email info@jandbelectrical.co.uk or write to J&B Electrical Ltd, Newbury House, 1 London Rd, Luton, Beds, LU1 3UE.




What details we gather


We may collect the following information: Name Contact information including email address Demographic information, such as postcode, preferences and interests Website usage data CVs, employment history and job application data (if applying for a vacancy) Other information relevant to client and candidate enquiries Other information pertaining to special offers and surveys




How do we use this data?


Collecting this data helps us to understand what you are looking for from our company, enabling us to service your enquiry or job application as well as deliver improved products and services. Specifically, we may use data: for our own internal records to improve the products and services we provide to contact you in response to a specific enquiry to customise the website for you to send you promotional emails about products, services and other offers we think might be relevant to you (providing we have your consent) to contact you via email, mail or telephone for market research purposes (providing we have your consent) (Any contact is in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Data Protection Act 1998).




What is a cookie?


A Cookie is a small file placed on your computer’s hard drive.It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and what pages they tend to visit.




How do we use cookies?


We may use cookies to: analyse our web traffic using an analytics package. Aggregated usage data helps us to improve the website structure, design, content and functions. identify whether you are signed into our website. A cookie allows us to check whether you are signed into the site, which may give you access to extra functionality. store information about your preferences. The website can then present you with information you will find more relevant and interesting. recognise when you return to our website. We may show you relevant content or provide functionality you used previously. Cookies do NOT provide us with access to your computer or any information about you, other than that which you choose to share with us.




Controlling cookies


You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and functions may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit https://www.aboutcookies.org




Controlling information about you


When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to: opt in to receive marketing communications from us by email, telephone, text or post. opt in to receive marketing communications from our third party partners by email, telephone, text or post. If you have agreed that we may use your information for marketing purposes, you can change your mind easily, either by clicking the unsubscribe option in an email from us or by emailing or writing to us at the address shown on our contact page. We will NEVER lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to do so. Where you have applied for a job, we may contact any employer or other relevant person cited on your cv for references, whether or not they are named as a referee, except where you have specifically requested that they are not contacted prior to any job offer. Any personal information we hold about you is stored and processed under our Data Protection Policy, in accordance with the Data Protection Act 1998.




Security


We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.




Links from our website


Our website may contain links to other websites. Please note that we have no control over websites outside the jandbelectrical.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data and privacy protection policies fully.




How long will J&B Electrical keep my personal information?


When you give us any personal information we'll let you know how long we'll hold it for. And always stick to these principles:

  • We only hold your information for as long as we told you about or have a valid reason to keep it
  • We think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements
  • We design our services so that we don't hold your information any longer than we have to.
  • How long we keep information for is detailed in our Records & Retention Policy. This can be found in a link at the bottom of this page.





 

The purpose of this document is to provide a corporate policy framework to ensure that particular documents (or sets of documents) are dealt with in the correct manner; being retained and/or disposed of in the correct method and timescale.

Click HERE to view our full records and retention policy

 
 
Need more details? Contact us

We are here to assist. Contact us by phone or email.